As we edge closer to the year 2024, Gartner has identified the most strategic technology trends that will transform businesses in the coming years. Artificial Intelligence (AI), unsurprisingly, dominates the list of 10 trends, along with other game-changing technologies that will affect HR and Talent Acquisition.
According to Gartner, AI will change the way organizations recruit, engage, develop, and manage their employees in the very near future. AI-powered chatbots, for instance, will help recruiters and employees in answering queries related to benefits, policies, and pay. AI-powered assessment tools can help in selecting the right candidate and even predict which employees will resign.
In addition, companies can use AI and machine learning to make better workforce decisions. Data-driven insights can help HR professionals to identify trends in employee productivity, track performance, and predict potential issues much more accurately.
The other trends include hyperautomation, where businesses can automate many of their processes using technology such as Robotic Process Automation (RPA) and Artificial Intelligence (AI); and Distributed Cloud which provides the power to process data in various locations enabling global organizations to be more effective.
HR and Talent Acquisition departments should take note of these trends and begin thinking about how each of these technologies can be implemented efficiently in their organization. In today’s competitive environment, leaders who invest in transformational technology can gain an edge over their competitors.
It’s important to note, however, that while embracing these transformative technologies, HR professionals should keep a human touch to maintain authenticity and integrity in their recruitment, employee engagement, and retention. AI will become more powerful at managing humans, but relationships built on trust are what ultimately matter.
As Gartner’s list demonstrates, the future of HR and Talent Acquisition is incredibly advanced in terms of technological development. Be sure your organization is not left behind. Stay ahead of the game, embrace the trends we’ve discussed here, and most importantly, don’t forget to keep a human element at the forefront of your business strategy.
It’s time to take action, invest in transformational technology, and prepare your workforce to lead the way in the future of HR and Talent Acquisition.